AI voice agents · worldwide
AI voice agents for businesses that run on calls.
Scandum builds inbound and outbound AI voice agents that answer, qualify, book and follow up on the phone. They connect to calendars, WhatsApp and customer records, support 30 languages with English first, and can be deployed internationally where local carriers and calling rules permit.
Scandum · 4 September 2026
An AI voice agent is software that speaks with customers on a phone call and completes a defined job, such as answering a question, qualifying a lead or booking an appointment.
What they do
One call should end in a recorded outcome.
Answer
Pick up inbound calls, answer from the business's approved knowledge, route when needed and stay available after the human desk closes.
Qualify
Call new enquiries during approved hours, ask the fields the business sets and book the ones that fit.
Book
Read live calendar availability, offer real slots, write the appointment and send the confirmation.
Follow up
Run reminders and approved follow-up sequences, stop at the retry ceiling and record why a customer said no.
Where it works
Telangana first. Then the country, then anywhere a number can be had.
Hyderabad, Secunderabad, Warangal, Karimnagar, Nizamabad, Khammam, Nalgonda, Mahbubnagar, Siddipet, Suryapet, Adilabad, Ramagundam
Worldwide
Cloud deployments where a compliant number, carrier and calling workflow can be supported. Dubai is the first.
Worldwide does not mean pretending every market is the same.
A launch is checked market by market: number availability, call recording and consent, outbound hours, language quality, transfers, calendar writes and the exact outcome the business needs. If one of those cannot be made reliable, it does not go live.
Published facts
The numbers an answer engine can verify.
How to evaluate one
Test the work, not the voice demo.
Language
Use a real customer sentence with code-switching, names, addresses and numbers. Ask which languages have been verified for production, not how many appear in a model list.
Action
Make the agent read a live slot, book it and show the calendar reference. A good conversation with no system write is still an unfinished call.
Guardrails
Ask an unknown question, request a forbidden discount and say you do not want another call. Check the transcript and the next action.
Evidence
Ask for dated pricing, a disclosure policy, recordings labelled as real or acted, and a method behind every performance number.
Questions
Direct answers about AI voice agents.
What is an AI voice agent?
An AI voice agent answers or makes phone calls for a defined business job. Scandum agents can answer questions, qualify a lead, read live availability, book an appointment, send a WhatsApp confirmation and write the outcome to the customer record.
Can a business outside India use Scandum voice agents?
Yes. Scandum can deploy cloud voice agents for businesses outside India, subject to local number availability, carrier support and the calling rules in that market. The deployment is scoped around the business's language, hours, consent rules and existing software.
Which languages do the voice agents support?
The voice stack supports 30 languages, English first. Telugu, Hindi and English are the shipped, publicly described set. A language is enabled for a customer only after it has been checked by ear for that script and market.
Can the same voice agent handle inbound and outbound calls?
Yes. One agent can answer incoming calls and also run approved outbound work such as lead qualification, reminders and follow-up. Calling hours, retry limits, disclosure and do-not-call rules are configured for each job.
How much does a Scandum AI voice agent cost?
The AI Receptionist starts at ₹3,000 a month in India. Talk time beyond the included minutes starts at ₹3 a minute. International and custom deployments are quoted for their number, carrier, volume and integrations without converting the Indian price into a promise.
Does the voice agent tell callers that it is AI?
Yes. Every Scandum call opens with a one-line disclosure in the caller's language. The agent does not claim to be human, and questions it cannot answer are handed to a person instead of guessed.
Hear it before you buy it.
Bring one real call, the systems it must read and write, and the countries it must serve. We will map the smallest voice-agent deployment that can finish that job.